Technical Support

Whilst OTONE strives to ensure all our products are built to the highest quality and are simple and easy to use, we do appreciate that once in a while things can go wrong or you might need a bit of extra help getting started.

If you're having problems getting the most out of any OTONE product, first try the User Manual, which deals with some of the possible issues. If you're not sure where your manual is, head to the User Manuals section of the www.otoneaudio.co.uk site where you can download the latest version.

You could also try our Frequently Asked Questions (FAQs) page, where some of the most common problems are explained in more detail. And don't worry if the terminology is a bit too techie for you: you can get up to speed with our Technical Glossary which explains some of the terms most commonly used in the audio world.

Finally, our support team are on hand to help with more complex queries. To contact them directly, email support@otoneaudio.co.uk and one of the team will get back to you within one working day.